Privacy Policy

Last Updated: August 14, 2026


This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.


We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.


Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.


Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Affiliate means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
  • Business, for the purpose of CCPA/CPRA, refers to the Company as the legal entity that collects Consumers' personal information and determines the purposes and means of the processing of Consumers' personal information, or on behalf of which such information is collected and that alone, or jointly with others, determines the purposes and means of the processing of consumers' personal information, that does business in the State of California.
  • CCPA and/or CPRA refers to the California Consumer Privacy Act (the "CCPA") as amended by the California Privacy Rights Act of 2020 (the "CPRA").
  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Privacy Policy) refers to Patriot Trailers & Service, LLC, 804 Sherry Lane South, Krugerville, TX 76227. For the purposes of the GDPR, the Company is the Data Controller.
  • Consumer, for the purpose of the CCPA/CPRA, means a natural person who is a California resident. A resident, as defined in the law, includes (1) every individual who is in the USA for other than a temporary or transitory purpose, and (2) every individual who is domiciled in the USA who is outside the USA for a temporary or transitory purpose.
  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  • Country refers to: Texas, United States.
  • Data Controller, for the purposes of the GDPR (General Data Protection Regulation), refers to the Company as the legal person which alone or jointly with others determines the purposes and means of the processing of Personal Data.
  • Device means any device that can access the Service such as a computer, a cell phone or a digital tablet.
  • Do Not Track (DNT) is a concept that has been promoted by US regulatory authorities, in particular the U.S. Federal Trade Commission (FTC), for the Internet industry to develop and implement a mechanism for allowing internet users to control the tracking of their online activities across websites.
  • Facebook Fan Page is a public profile named Patriot Trailers specifically created by the Company on the Facebook social network, accessible from https://www.facebook.com/profile.php?id=61586988868101.
  • GDPR refers to EU General Data Protection Regulation.
  • Personal Data (or "Personal Information") is any information that relates to an identified or identifiable individual.
  • For the purposes of GDPR, Personal Data means any information relating to You such as a name, an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity.
  • For the purposes of the CCPA/CPRA, Personal Data means any information that identifies, relates to, describes or is capable of being associated with, or could reasonably be linked, directly or indirectly, with You. We use "Personal Data" and "Personal Information" interchangeably unless a law uses a specific term.
  • Service refers to the Website.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used. For the purposes of the GDPR, Service Providers are considered Data Processors.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Website refers to Patriot Trailers & Service, LLC, accessible from https://www.pt1776.com.
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable. Under GDPR, You can be referred to as the Data Subject or as the User as you are the individual using the Service.


2. Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Usage Data


Usage Data

Usage Data is collected automatically when using the Service.


Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.


When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device's unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.


We may also collect information that Your browser sends whenever You visit Our Service or when You access the Service by or through a mobile device.


Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies We use include beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

  • Cookies or Browser Cookies: A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service.
  • Web Beacons: Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics.


Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.


Where required by law, we use non-essential cookies (such as analytics, advertising, and remarketing cookies) only with Your consent. You can withdraw or change Your consent at any time using Our cookie preferences tool (if available) or through Your browser/device settings.


We use both Session and Persistent Cookies for the purposes set out below:

  • Necessary / Essential Cookies
  • Type: Session Cookies | Administered by: Us
  • Purpose: Essential to provide You with services available through the Website and to enable You to use its features, authenticate users, and prevent fraudulent use.
  • Cookies Policy / Notice Acceptance Cookies
  • Type: Persistent Cookies | Administered by: Us
  • Purpose: Identifies if users have accepted the use of cookies on the Website.
  • Functionality Cookies
  • Type: Persistent Cookies | Administered by: Us
  • Purpose: Allows us to remember choices You make when You use the Website (e.g., login details or language preference).
  • Tracking and Performance Cookies
  • Type: Persistent Cookies | Administered by: Third Parties
  • Purpose: Used to track information about traffic to the Website and how users use the Website.


3. SMS Communications & Privacy

Patriot Trailers & Service, LLC may offer customers the option to receive SMS/text messages. SMS communications are optional and require your affirmative consent.


SMS consent is not automatically granted when you provide your telephone number. To opt in to SMS communications, you must affirmatively select the applicable SMS consent checkbox or use another available SMS enrollment method that clearly requests your consent.


Transactional and Informational SMS: If you separately opt in to receive transactional and informational text messages, we may send messages regarding estimates, appointments, service and repair updates, account notifications, customer care, custom build updates, and other communications related to your interactions with Patriot Trailers & Service, LLC.


Marketing and Promotional SMS: If you separately opt in to receive marketing and promotional text messages, we may send messages regarding trailer inventory updates, special offers, promotions, and other marketing communications.


Your consent to receive marketing and promotional SMS messages is separate from consent to receive transactional and informational SMS messages.


Message Frequency and Rates: Message frequency varies based on your interactions, service activity, appointments, requests, and the type of SMS communications to which you have opted in. Message and data rates may apply depending on your mobile carrier and wireless service plan.


Opt-Out: You may opt out of receiving SMS messages at any time by replying STOP to any message received from us. After you send STOP, you will receive a one-time confirmation message. No further SMS messages will be sent unless you explicitly opt in again.


Help: For assistance, reply HELP to any SMS message or contact us at info@pt1776.com or (940) 334-1334.


Consent Is Not a Condition of Purchase: Consent to receive SMS messages is entirely voluntary and is not a condition of purchasing any goods, repairs, custom builds, appointments, or services from Patriot Trailers & Service, LLC.


SMS Privacy: Patriot Trailers & Service, LLC does not sell, rent, or lease mobile phone numbers or SMS opt-in information.


Mobile phone numbers and SMS opt-in consent information will not be shared with third parties or affiliates for their own marketing or promotional purposes.


SMS opt-in information will be used only for the purposes associated with the SMS program and in accordance with the consent provided by the customer and this

Privacy Policy.


For additional information regarding our SMS program, please review our SMS Terms of Service:
 https://www.pt1776.com/sms-terms-of-service


4. Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.
  • To manage Your Account: To manage Your registration as a user of the Service.
  • For the performance of a contract: The development, compliance, and undertaking of the purchase contract for products or services You have purchased.
  • To contact You: By email, telephone calls, SMS, or push notifications regarding updates or informative communications related to services or security updates.
  • To provide You with news, special offers, and general information about other goods, services, and events which We offer.
  • To manage Your requests: To attend and manage Your inquiries to Us.
  • To deliver targeted advertising to You: To develop and display tailored content and advertising (working with third-party vendors).
  • For business transfers: To evaluate or conduct a merger, divestiture, restructuring, reorganization, or sale of assets.
  • For other purposes: Such as data analysis, identifying usage trends, determining campaign effectiveness, and improving our Service.


We may share Your Personal Data in the following situations:

  • With Service Providers: To monitor and analyze the use of our Service, advertise on third-party websites, or contact You.
  • For business transfers: In connection with, or during negotiations of, any merger, sale of assets, financing, or acquisition.
  • With Affiliates: Requiring those affiliates to honor this Privacy Policy.
  • With business partners: We may share certain Personal Data with business partners where necessary to provide requested products, services, or promotions. However, mobile phone numbers and SMS opt-in/consent information will not be shared with business partners or affiliates for their own marketing or promotional purposes.
  • With other users: If public areas are used, information may be viewed and publicly distributed outside.
  • With Your consent: For any other purpose with Your consent.


5. Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. Where possible, We apply shorter retention periods or anonymize data. Maximum retention periods include:

  • User Accounts: Duration of account relationship plus up to 24 months after account closure.
  • Customer Support & Correspondence: Up to 24 months from ticket closure.
  • Chat Transcripts: Up to 24 months for quality assurance.
  • Website Analytics Data & Cookies: Up to 24 months from collection.
  • Server Logs: Up to 24 months for security monitoring.
  • Email Marketing Data: Retained until you unsubscribe or up to 24 months from your last engagement (open/click).
  • Advertising Identifiers & Profiles: Up to 24 months from last interaction.


When retention periods expire, data is securely deleted or converted into anonymous statistical data that cannot be linked back to You.


6. Detailed Information on Processing Vendors

Service Providers we use may access Your Personal Data according to their own Privacy Policies:

Analytics

Email Marketing

Behavioral Remarketing & Advertising

Miscellaneous Services


7. GDPR Privacy (European Users)

  • Legal Basis: Processing occurs under Consent, Contract Performance, Legal Obligations, Vital Interests, Public Interests, or Legitimate Interests.
  • Your Rights: Under GDPR, you have rights to Request Access, Rectification, Restriction of Processing, Erasure, Data Portability, and Right to Withdraw Consent.
  • International Transfers: Transfers outside the EEA/UK rely on Standard Contractual Clauses (SCCs) and appropriate security safeguards.


8. CCPA/CPRA Privacy Notice (California Residents)

This section applies solely to visitors and users residing in California.

Categories of Personal Information Collected (Past 12 Months)

  • Category A: Identifiers (Name, IP address, email, phone number) — Collected: YES
  • Category B: California Customer Records statutory categories (Phone, address, employment) — Collected: YES
  • Category F: Internet/Network Activity (Browsing history, interactions) — Collected: YES

Note: Categories C (Protected classifications), D (Commercial info), E (Biometrics), G (Geolocation), H (Sensory), I (Employment), J (Education), K (Inferences), and L (Sensitive Info) are NOT collected.


"Sale" or "Sharing" Disclosure

We do not sell Personal Information for money. However, allowing third-party ad networks (Google, Facebook) to collect tracking data via cookies may qualify as "sharing" or "selling" under California law. You have the right to opt-out of this sharing.


Exercise Your California Rights

California residents can exercise the Right to Know/Access, Right to Delete, Right to Correct, and Right to Opt-Out of Sale/Sharing by contacting us at info@pt1776.com or (940) 334-1334.


9. California Online Privacy Protection Act & Minor Protections

  • Do Not Track (DNT): Our Service does not currently respond to automated Do Not Track signals.
  • Shine the Light: California residents may request information once per year regarding disclosures to third parties for direct marketing.
  • Minors Under 16: Our Service does not knowingly collect or sell personal information from children under 16 years of age.


10. Security & External Links

  • Security: We implement commercially reasonable administrative and technical security measures to protect your data, though no Internet transmission is 100% secure.
  • Third-Party Links: Our Site contains links to third-party sites (e.g., Facebook, Google Maps). We have no control over and assume no responsibility for the content or privacy practices of external services.


11. Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.


12. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us:

Patriot Trailers & Service, LLC

804 Sherry Lane South

Krugerville, TX 76227

Email: info@pt1776.com

Phone: (940) 334-1334

Website: https://www.pt1776.com